Terms, Conditions, and Rules

These Terms and Conditions set out the rules for using Winolot Casino and explain the relationship between us and people who access or use our platform. By registering or continuing to use the site, you agree to follow these terms and any applicable promotion conditions. Please read them before opening an account, depositing funds or taking part in games. They apply to account access, payments, bonuses and other platform services. If you do not agree with a term, do not use the service. Additional conditions may apply to specific games, payment methods or promotions.

Accounts and Eligibility

Opening and maintaining an account

You must provide accurate, current information when registering and keep your account details up to date. Account access is for your personal use. One account is permitted per person and IP address. Do not share your login details or allow another person to use your account. You are responsible for activity carried out through your account, so keep your password secure and contact support if you believe someone else has accessed it.

Account activation is available after email verification. We may request identity or account documents, including before processing a withdrawal. You must provide information requested for verification and use payment methods held in your own name. An account may become dormant after 12 months of inactivity.

Age and location

You must be at least 18 years old and legally permitted to use online gambling services where you are located. Australia is listed as an accepted country, while the United States and France are restricted. Access may also depend on local rules and account eligibility. Do not use the service if you are in a restricted location or if doing so would breach applicable law.

Acceptable Use

Use the platform only for lawful personal entertainment. You must not misuse the service, interfere with its operation, attempt unauthorised access or provide false account information. Do not use an account to evade restrictions or to act on behalf of another person. Games and services may be unavailable in some locations or subject to additional rules.

Responsible gambling tools, including deposit limits, time-outs and self-exclusion, are available through the platform. Set limits that suit your circumstances and do not attempt to bypass a restriction you have placed on your account.

Bonuses and Promotions

Each offer is subject to its displayed conditions, including eligibility, activation requirements, expiry dates, wagering requirements, maximum bet limits and game contribution rules. The welcome offer and other promotions may require a qualifying deposit or a promotional code. Bonus funds and free spins are not cash and may have separate play conditions.

Unless an offer states otherwise, bonus wagering requirements are 40x, the maximum bet while wagering is €5, and the usual promotion period is 30 days. Some games may contribute less or be excluded. Check the promotion terms before opting in or playing. We may apply the stated offer conditions when assessing bonus eligibility and play.

Deposits and Withdrawals

Available payment methods include Visa, Mastercard, e-wallets and selected cryptocurrencies. The listed minimum deposit is €20 or A$20, with deposits generally processed instantly and no listed fees. Payment options, limits and currency conversion may vary by account and location. Deposit limits can be set daily, weekly or monthly.

Withdrawals are subject to identity verification and the applicable payment and account conditions. The listed minimum withdrawal is €20. E-wallet and card withdrawals may take 0-24 hours, while bank transfers may take 3-5 days. Withdrawal limits are €5,000 per week and €20,000 per month. Processing times can vary, and the method available for a withdrawal may depend on the options shown in your account.

Questions and Disputes

Contact customer support through live chat or email if you have a question or dispute about your account, a payment or a promotion. Include relevant account and transaction details so the matter can be identified. Support is listed as available 24/7. These terms do not remove any rights you may have under applicable consumer or gambling laws.

Changes to These Terms

We may update these Terms and Conditions when platform services, promotions or applicable requirements change. The current version applies once published on the site, unless a later effective date is stated. Continued use after an update means you accept the revised terms. If you do not agree, stop using the service and contact support about your account.