Privacy Policy

This Privacy Policy explains how we collect, use and protect information when you visit Winolot Casino, create an account or use our casino services. It covers the personal details, technical information and transaction records that may be processed during registration, gameplay, payments and support. It also describes your choices and rights regarding your data, including requests to access, correct or delete information. Please read this page together with our Terms and Conditions. By using the site, you acknowledge that information may be handled as described here and as required by applicable law.

Information We Collect

When you register, we may collect details such as your name, email address, username, date of birth, country of residence and contact information. Account details are used to manage registration and access to casino services. We may request identity or age documents when verification is required, including before a withdrawal.

We may also receive transactional information about deposits, withdrawals, payment methods, currency and account activity. Card or wallet details may be handled by the payment service you select. We do not collect more information than is needed for the relevant account or transaction purpose.

Technical information may include your IP address, device and browser details, language settings, pages visited and basic connection data. Cookies and similar technologies may store preferences or support essential site functions.

How We Use Information

We use account information to create and maintain your account, provide access to games, process transactions and respond to support requests. Information may be used to complete identity or age checks where required, apply account limits and manage responsible gambling settings.

Technical and usage information helps the site operate, remember selected settings, maintain security and identify technical issues. Transaction records may be retained for accounting, dispute handling and other legal or operational requirements. We do not use this policy to describe promotional messaging preferences. Where applicable, you can manage communications through your account or the options provided with a message.

Data Protection and Security

We use security measures intended to protect information from unauthorised access, loss or misuse. The site uses SSL protection through Cloudflare for data transmitted between your device and the site. No method of transmission or storage can be guaranteed completely secure, so keep your password private and use a secure device when accessing your account.

Access to personal information is limited to purposes connected with providing and maintaining the services. Please contact support promptly if you believe your account or information has been accessed without permission.

Cookies and Similar Technologies

Cookies may be used to keep the site functioning, remember preferences and support account sessions. Some cookies may be provided by third-party services used for site functions. You can manage or block cookies through your browser settings. If you disable them, parts of the site may not work as intended.

Sharing Information

Information may be shared with service providers involved in operating the site, such as payment, game, hosting, security and support providers. They receive information relevant to the services they provide. Information may also be disclosed where required by law, to address a dispute, or to protect the site, users or others. We do not describe every recipient individually in this policy.

Your Data Rights

You may request access to personal information associated with your account and ask for inaccurate details to be corrected. You may also request deletion where applicable. Some information may need to be retained to complete transactions, meet legal obligations or resolve disputes. To make a request, contact support through the available site channels. We may need to confirm your identity before responding.

Policy Updates

We may update this Privacy Policy when our services or data practices change. The revised version will be posted on this page with an updated date where applicable. Please review the policy periodically. Continued use of the site after an update means the revised policy applies to your use, subject to applicable law.